Recently published

Customer Relationship Management for Competitive Advantage

Brighten up your corporate culture and develop better customer relationships. This report includes several real life case studies of how easy it is to amend existing processes and attitudes to ones that promote the well-being of relationships with customers and therefore the profitability of the company.

Public Affairs Techniques for Business

This Report shows in practical terms how you can counter potential threats through a professionally structured and implemented public affairs campaign.

Websites and the Law 2nd edition

Qualifies for 3 CPD hours

Is your company/client website legal? Do you know what information you are required by law to put on it? What if your domain name is too close to someone else’s? What if someone is diverting people from your website to theirs? What are the laws on copying material from websites? What can you do with people’s personal data sent to your website? This report deals with all the practical legal issues which arise with websites – both those sites which sell goods or services and those which advertise.

Commercial Litigation: The consequences of breach of contract

Qualifies for 3 CPD hours

This valuable report has been completely updated since it first appeared in 2002: it includes accounts of all the most recent important cases and highlights significant changes in the way that the courts now assess damages.

Company Articles and Company Constitution

Qualifies for 4 CPD hours

Understand your Company articles and Company constitution. This Report is written in an easy-to-understand style and provides an in-depth appreciation of such things as all the model articles, the default provision, the resolutions that may be part of the constitution…

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